Terms & Conditions

RACKED Performance is operated by Jax Rataczak, an individual trading as RACKED Performance ("RACKED", "we", "us"). These terms form an agreement between you and Jax Rataczak. Questions: rackedperformance@gmail.com.

1. Acceptance

By creating an account, purchasing a program, or continuing to use the site, you agree to these terms. If you do not agree, do not use the service. You confirm you are of legal age to enter this agreement, or have permission from a parent or guardian.

2. What we provide

RACKED generates personalised training programs and general nutrition targets from the information you enter. A program is a one-time digital product delivered inside your account immediately after payment. You may rebuild the same program with new answers, free of charge, for 30 days after purchase.

3. Not medical advice

RACKED provides general fitness and nutrition information for educational purposes only. It is not medical, dietary, or professional advice and is not a substitute for a doctor, dietitian, or qualified coach. Consult a healthcare professional before starting any training or nutrition program. You train at your own risk and are responsible for your own health decisions.

4. Your account

You must provide accurate information and keep your login credentials confidential. You are responsible for all activity under your account. Programs are licensed to you personally.

5. Acceptable use

You must not:

• use the service unlawfully, fraudulently, or to send spam;
• infringe anyone's intellectual property rights;
• interfere with security — no malware, probing, scraping, automated bulk access, or circumventing technical limits;
• resell, redistribute, publish, or share purchased programs, or reverse engineer any part of the service.

6. Intellectual property

We retain ownership of the site, the programming logic, the content, and the RACKED branding. You receive a limited, non-exclusive, non-transferable right to use the programs you purchase for your own personal training.

7. Service level

We aim to keep RACKED available and accurate, but we do not guarantee uninterrupted or error-free performance. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

8. Payment and billing

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation, and refund mechanics are governed by Paddle's Buyer Terms. See our refund policy for the refund window.

9. Suspension and termination

We may suspend or terminate access for material breach of these terms, non-payment, security or fraud risk, or repeated policy violations. You may delete your account at any time from your account page; deleting it removes your saved programs.

10. Liability

To the extent permitted by law, our total liability is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential losses, including lost profits, data, or goodwill, or for injury arising from your own training decisions. Nothing here excludes liability for fraud, death, or personal injury caused by negligence where the law does not allow it.

11. General

You indemnify us against claims arising from your unlawful use of the service or breach of these terms. These terms are governed by the laws of the State of Illinois, USA, and disputes will be heard by its courts. You may not assign this agreement without our consent; we may assign it in connection with a merger or sale. Neither party is liable for delays caused by events beyond reasonable control. We may update these terms and will post the revised date above.