Refund Policy

14-day money-back guarantee

If a RACKED program isn't right for you, you can request a full refund within 14 days of your order date — no questions asked.

How to request a refund

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all RACKED orders. To request one, visit paddle.net with the email you used at checkout, or email us at rackedperformance@gmail.com and we'll arrange it for you.

What happens next

Once a refund is approved the money returns to your original payment method — typically within 3–5 business days, depending on your bank. The refunded program is removed from your account.

Duplicate or failed purchases

If you were charged and your program did not unlock, contact rackedperformance@gmail.com — we'll unlock it or refund you in full. Accidental duplicate purchases are always refunded.

Seller of record for these programs: Jax Rataczak (RACKED Performance).